Accelo
The #1 professional services automation software.
Overview
Accelo is a cloud-based professional services automation (PSA) platform designed for service businesses. It centralizes client management, projects, retainers, and billing, providing a single source of truth for all client-related work and communication. While aimed at teams, its powerful features can be utilized by advanced solo freelancers.
✨ Key Features
- CRM & Sales
- Project Management
- Service Tickets & Help Desk
- Retainers & Recurring Work
- Time Tracking & Billing
- Client Portal
- Reporting & Dashboards
🎯 Key Differentiators
- All-in-one client work management platform
- Strong retainer management capabilities
- Deep integrations with email and calendars to automate activity tracking
Unique Value: Accelo provides a single, unified system to manage all client work, eliminating data silos and providing real-time visibility into project profitability and team utilization.
🎯 Use Cases (4)
✅ Best For
- Used by digital agencies, IT firms, consultants, and other professional service businesses.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Simple freelance projects without retainers or complex billing
- Users who are not tech-savvy, as the platform is very feature-rich
🏆 Alternatives
Unlike tools built just for freelancers, Accelo is a more robust, enterprise-grade platform designed for service businesses, offering deeper functionality in areas like retainers and ticketing.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Business tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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