Akia

The All-In-One Guest-Experience Platform

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Overview

Akia is a guest messaging and engagement platform that helps hotels streamline communication and enhance the guest experience. Their solutions include contactless check-in, guest messaging, reputation management, and upselling tools. The platform is designed to improve guest satisfaction, increase operational efficiency, and drive revenue.

✨ Key Features

  • Guest Messaging
  • Contactless Check-in
  • Reputation Management
  • Upselling
  • Team Collaboration
  • Analytics

🎯 Key Differentiators

  • Strong focus on automation and AI
  • User-friendly interface

Unique Value: An intuitive and automated platform to manage guest communication and enhance the guest experience.

🎯 Use Cases (4)

Improving guest communication Streamlining front desk operations Managing online reputation Increasing ancillary revenue

✅ Best For

  • Reducing check-in times
  • Improving guest satisfaction scores

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses outside the hospitality industry

🏆 Alternatives

Whistle Zingle Canary Technologies

Offers more advanced automation and AI capabilities compared to basic messaging platforms.

💻 Platforms

Web API

🔌 Integrations

Cloudbeds Mews SiteMinder Apaleo Guestline Oracle Hospitality

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

Visit Akia Website →