athenahealth Professional Services
Creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Overview
athenahealth provides professional services to implement its network-enabled platform, athenaOne, which includes medical records, revenue cycle, patient engagement, and care coordination services. As a cloud-based provider, their implementation focuses on configuring the system, connecting the practice to their network, and training staff. They partner with organizations to drive clinical and financial results through their integrated service offerings.
✨ Key Features
- athenaOne Implementation
- Cloud-based EHR Configuration
- Revenue Cycle Management Services
- Patient Engagement Setup
- Care Coordination Services
- Network Integration
🎯 Key Differentiators
- Fully integrated, cloud-native platform
- Service is combined with the software (e.g., RCM services)
- Access to a large network of providers and data insights
Unique Value: Delivers a combined software and services solution, implementing a cloud-based platform while also managing core operational tasks like revenue cycle and patient engagement.
🎯 Use Cases (4)
✅ Best For
- Implementation for thousands of medical organizations across the U.S.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations committed to on-premise software or a different EHR vendor
🏆 Alternatives
Offers a more integrated, service-based model where the vendor is an active partner in the practice's operations, not just a software provider.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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