Bandwidth
The Communications Platform for the Enterprise.
Overview
Bandwidth is a Communications Platform as a Service (CPaaS) company that provides software application programming interfaces (APIs) for voice and messaging, using its own IP voice network. This direct-to-carrier model gives them greater control over quality, cost, and reliability. They are a key provider for many major UCaaS and CCaaS platforms.
✨ Key Features
- Voice API
- Messaging API (SMS/MMS)
- 911 Emergency Services API
- Phone Number Management
- Direct-to-carrier global network
- Porting and Number Ordering
🎯 Key Differentiators
- Owns and operates its own Tier 1 global IP network
- Strong focus on enterprise-grade voice, messaging, and emergency services
- Deep integrations with major UCaaS/CCaaS providers (BYOC model)
Unique Value: Offers unparalleled reliability, control, and cost-effectiveness by being a direct carrier, eliminating the complexity and extra costs of middlemen in the telecom stack.
🎯 Use Cases (5)
✅ Best For
- Powering Microsoft Teams Direct Routing
- Voice and messaging backend for Google Voice
- Emergency services for RingCentral
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Video conferencing (not a primary focus)
- Simple, low-volume projects better suited for pay-as-you-go models with more free credits
🏆 Alternatives
Unlike API providers who build on top of other networks, Bandwidth is the network. This provides greater quality control and simplified support, which is critical for enterprise customers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Premium Support tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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