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Certinia PS Cloud

The Services-as-a-Business Platform.

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Overview

Certinia (formerly FinancialForce) offers a Professional Services (PS) Cloud that is a customer-centric PSA solution built on the Salesforce platform. It connects sales, services, and finance teams in one system to provide a complete view of the customer lifecycle and project profitability.

✨ Key Features

  • Services CPQ (Configure, Price, Quote)
  • Project Management
  • Resource Management
  • Time & Expense Management
  • Services Billing & Revenue Recognition
  • Services Analytics

🎯 Key Differentiators

  • Built 100% natively on the Salesforce platform
  • Provides a single, customer-centric view from sales to service delivery
  • Combines PSA with ERP capabilities like billing and revenue recognition

Unique Value: Delivers a complete, customer-centric view of a services business by unifying sales, services, and finance on the Salesforce platform, driving profitability and predictability.

🎯 Use Cases (4)

Enterprise consulting firms Professional services organizations using Salesforce Software and technology companies Business process outsourcing (BPO) providers

✅ Best For

  • Managing the entire opportunity-to-renewal lifecycle on a single platform
  • Gaining deep visibility into project financials and resource utilization
  • Automating billing and revenue recognition processes

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not using Salesforce as their CRM
  • Small businesses that do not require a full ERP/PSA suite

🏆 Alternatives

Kantata SX NetSuite OpenAir SAP S/4HANA Cloud for Professional Services

Offers a much deeper and more seamless integration with Salesforce CRM than any other PSA tool, eliminating data silos between sales and delivery teams.

💻 Platforms

Web (Salesforce Platform) API

🔌 Integrations

Natively built on Salesforce, inheriting its integration capabilities. Integrates with various ERP and financial systems.

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1 Type II ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: N/A

Visit Certinia PS Cloud Website →