CloudBlue PSA
The Most Complete PSA, Purpose-Built for Modern Cloud-Based MSPs.
Overview
CloudBlue PSA (formerly HarmonyPSA) is a professional services automation solution designed for modern service providers. Built on the Salesforce platform, it provides a comprehensive suite of tools for managing the entire service lifecycle, from quoting and project management to billing and support, with a strong focus on cloud service delivery.
✨ Key Features
- Quote-to-Cash Automation
- Project Management
- Service Desk (Tickets & SLAs)
- Contract & Subscription Billing
- Asset Management
- Built on Salesforce Platform
🎯 Key Differentiators
- Natively built on the Salesforce platform, offering deep CRM integration
- Strong capabilities for managing subscription and consumption-based billing
- Highly scalable and customizable
Unique Value: Delivers a complete, quote-to-cash PSA solution on the world's leading cloud platform, enabling unparalleled customization, scalability, and integration with sales processes.
🎯 Use Cases (4)
✅ Best For
- Integrated sales and service delivery workflows
- Advanced subscription billing management
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small MSPs who do not need the power and complexity of the Salesforce platform.
🏆 Alternatives
Leverages the full power of the Salesforce platform, which is a significant advantage for businesses that want a single, unified system for sales, service, and finance.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: N/A
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