Document360
The AI-Powered Knowledge Base Platform.
Overview
Document360 is primarily a platform for creating and managing knowledge bases for customers and internal teams. It has expanded its capabilities to include robust support for API documentation. Users can import OpenAPI specifications to automatically generate reference docs, and then enrich them with articles, tutorials, and guides within the same platform.
✨ Key Features
- Automatic API documentation generation from OpenAPI files
- Knowledge base platform for articles and guides
- AI-powered search and content creation tools
- Advanced version control and localization
- Custom branding and domains
- Enterprise-grade security and analytics
🎯 Key Differentiators
- Modern, user-friendly interface
- Powerful authoring and version control features
- Strong focus on knowledge base creation and management
Unique Value: Provides a best-in-class, AI-powered platform specifically designed for creating and managing high-quality self-service knowledge bases.
🎯 Use Cases (5)
✅ Best For
- Importing OpenAPI specifications to automatically generate documentation
- Building a full knowledge base alongside API docs
- Creating centralized knowledge hubs with AI-powered search
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams that need a primary tool for API design, mocking, or testing
- Users looking for a simple, standalone API client
🏆 Alternatives
Offers a more focused and powerful set of tools for documentation compared to the knowledge base modules of all-in-one helpdesks.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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