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Document360

The AI-Powered Knowledge Base Platform.

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Overview

Document360 is primarily a platform for creating and managing knowledge bases for customers and internal teams. It has expanded its capabilities to include robust support for API documentation. Users can import OpenAPI specifications to automatically generate reference docs, and then enrich them with articles, tutorials, and guides within the same platform.

✨ Key Features

  • Automatic API documentation generation from OpenAPI files
  • Knowledge base platform for articles and guides
  • AI-powered search and content creation tools
  • Advanced version control and localization
  • Custom branding and domains
  • Enterprise-grade security and analytics

🎯 Key Differentiators

  • Modern, user-friendly interface
  • Powerful authoring and version control features
  • Strong focus on knowledge base creation and management

Unique Value: Provides a best-in-class, AI-powered platform specifically designed for creating and managing high-quality self-service knowledge bases.

🎯 Use Cases (5)

Creating a comprehensive developer hub with both API references and tutorials Building a public or private knowledge base Managing product documentation Hosting API documentation alongside other support content Internal documentation for teams

✅ Best For

  • Importing OpenAPI specifications to automatically generate documentation
  • Building a full knowledge base alongside API docs
  • Creating centralized knowledge hubs with AI-powered search

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Teams that need a primary tool for API design, mocking, or testing
  • Users looking for a simple, standalone API client

🏆 Alternatives

Zendesk Guide Confluence GitBook

Offers a more focused and powerful set of tools for documentation compared to the knowledge base modules of all-in-one helpdesks.

💻 Platforms

Web API

🔌 Integrations

Zendesk Intercom Slack Microsoft Teams GitHub API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

$199.00/mo

✓ 14-day free trial

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