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Epic Systems (Willow)

Software for a healthier world.

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Overview

Epic is one of the largest providers of electronic health records (EHRs) in the world. Their integrated pharmacy application, Willow, manages medication ordering, dispensing, and administration across both inpatient and ambulatory settings. Within this unified system, Epic provides tools for clinical pharmacists to perform MTM services, document interventions, manage adherence, and communicate with the rest of the care team. Because it's part of a single, patient-centric record, pharmacists have a complete view of the patient's clinical picture.

✨ Key Features

  • Integrated Inpatient and Ambulatory Pharmacy System (Willow)
  • Medication Therapy Management (MTM) workflows
  • Clinical decision support and drug interaction alerts
  • Medication reconciliation tools
  • Patient portal integration (MyChart) for adherence
  • Comprehensive documentation and reporting
  • Unified patient record across all care settings

🎯 Key Differentiators

  • Single, unified patient record across all applications
  • Extremely deep and seamless integration between clinical and pharmacy workflows
  • Comprehensive feature set covering nearly all aspects of healthcare operations

Unique Value: Epic's Willow provides unparalleled integration with the patient's full clinical record, enabling the highest level of medication safety and workflow efficiency for health systems on the Epic platform.

🎯 Use Cases (4)

Managing pharmacy operations in a hospital or health system Performing MTM services within an integrated care delivery network Documenting clinical pharmacy interventions in the patient's core medical record Coordinating medication plans across inpatient and outpatient care

✅ Best For

  • Used by a majority of large, top-ranked hospitals and health systems in the United States.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Standalone software for an independent pharmacy
  • A lightweight MTM tool for a small clinic not on Epic

🏆 Alternatives

Oracle Health (Cerner) Meditech

Unlike competitors that may require interfaces between different systems, Willow is a native part of a single, unified platform, eliminating data silos and providing a truly comprehensive view of the patient.

💻 Platforms

Desktop Web iOS Android

🔌 Integrations

Fully integrated with all other Epic modules Third-party applications via App Orchard

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ ONC-ATCB Certified ✓ SOC 2

💰 Pricing

Contact for pricing
Visit Epic Systems (Willow) Website →