Feefo

The World's Most Trusted Ratings & Reviews Platform.

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Overview

Feefo is a global ratings and reviews provider that works with businesses to collect genuine, verified feedback from their customers. The platform helps companies build trust, increase sales, and gain valuable insights into the customer experience.

✨ Key Features

  • Invitation-only, verified reviews
  • Company and product reviews
  • AI-powered feedback analysis
  • Customizable review displays
  • Integration with Google Seller Ratings

🎯 Key Differentiators

  • Focus on verified, invitation-only reviews
  • AI-powered feedback analysis
  • Strong partnership with Google

Unique Value: Feefo's focus on verified reviews helps businesses build a foundation of trust with their customers and make better decisions based on authentic feedback.

🎯 Use Cases (4)

Building trust with verified customer reviews Improving online reputation Gaining actionable insights from customer feedback Increasing conversion rates

✅ Best For

  • Enhancing brand credibility with authentic reviews
  • Improving customer satisfaction by acting on feedback

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses that want to allow anonymous or unverified reviews
  • Companies looking for a free review solution

🏆 Alternatives

Trustpilot Yotpo Reviews.io Bazaarvoice

Unlike open review platforms, Feefo's invitation-only system ensures that all reviews are from genuine customers.

💻 Platforms

Web API

🔌 Integrations

Magento Shopify BigCommerce WooCommerce Salesforce

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

$99.00/mo

✓ 14-day free trial

📊 Market Info

Customers: 6000+

Total Funding: $17.7M

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