Gradient MSP
Get Paid for Everything You Do.
Overview
Gradient MSP addresses the challenge of billing reconciliation for services that MSPs resell. The platform integrates with PSAs and various vendors to automatically collect usage data (like license counts) and reconcile it against client contracts. This ensures MSPs bill accurately for every service, preventing revenue leakage from underbilling and saving significant administrative time.
✨ Key Features
- Automated Billing Reconciliation
- Integration with 30+ Vendors
- PSA Contract Syncing
- Revenue Leakage Detection
- Profitability Insights
- CSV Import and Mapping
🎯 Key Differentiators
- Supports a very large number of vendor integrations.
- Offers a free tier for basic reconciliation.
- Focuses solely on solving the billing reconciliation problem.
Unique Value: Saves MSPs dozens of hours per month and captures thousands in lost revenue by automating the tedious and error-prone process of billing reconciliation.
🎯 Use Cases (5)
✅ Best For
- Automatically updating Microsoft 365 license counts in ConnectWise agreements each month.
- Reconciling Acronis backup usage without manual spreadsheet work.
- Discovering clients who were not being billed for active services.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Client-facing strategic planning or QBRs
- Helpdesk or ticketing management
- Sales pipeline management
🏆 Alternatives
Provides a broader range of integrations than platforms tied to a specific distributor and offers a more focused solution than the billing modules within a PSA.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 8 integrations, basic reconciliation
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