HealPay

The Future of Collections.

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Overview

HealPay offers a suite of software solutions for the accounts receivable and collections industry, including healthcare. Their platform provides tools like a consumer-facing payment portal, IVR systems, and text-based engagement to make it easier for consumers to resolve their debts. The focus is on self-service and convenience to improve collection rates.

✨ Key Features

  • Online Payment Portal
  • IVR (Pay-by-Phone) System
  • Text-to-Pay and Two-Way Messaging
  • Email and Text Reminders
  • Settlement and Payment Plan Options
  • Integration with Collection Software

🎯 Key Differentiators

  • Strong focus on consumer self-service tools
  • Suite of integrated products (Portal, IVR, Text)
  • Deep integrations with leading collection software platforms

Unique Value: HealPay empowers patients to resolve their medical bills on their own terms through a convenient, 24/7, multi-channel self-service platform, which increases collections and reduces operational costs for providers.

🎯 Use Cases (4)

Medical debt collection Allowing patients to self-serve and make payments 24/7 Automating payment reminders and communication Offering flexible settlement and payment plan options

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Healthcare providers looking for a pre-service patient engagement or clinical EHR tool

🏆 Alternatives

PDCflow Collectly PatientPay

HealPay is specifically built for the nuances of the collections industry, offering deeper integrations and more specialized features than a general-purpose payment gateway.

💻 Platforms

Web API

🔌 Integrations

Collection-Master Simplicity Latitude

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ SOC 2 Type II ✓ PCI DSS Level 1

💰 Pricing

Contact for pricing
Visit HealPay Website →