Kissmetrics
Customer Engagement Automation.
Overview
Kissmetrics is a person-based analytics platform that helps you track, analyze, and engage your customers. It connects data across the entire customer journey, from the first website visit to product usage and billing events, helping businesses understand what drives conversions and long-term value.
✨ Key Features
- Funnel Reports
- Cohort Reports
- A/B Test Reports
- Customer Profiles
- Revenue Reports
- Email Automation
🎯 Key Differentiators
- Person-centric analytics, tracking users across devices and sessions
- Strong focus on SaaS and e-commerce use cases
- Combines analytics with basic engagement features
Unique Value: Provides a complete view of the customer journey to help businesses make data-driven decisions that increase conversions, retention, and revenue.
🎯 Use Cases (4)
✅ Best For
- Focusing on user-level metrics and conversion optimization.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- High-level website traffic analysis
- Session replay and heatmaps
🏆 Alternatives
Offers more of a focus on the entire customer journey and revenue metrics compared to purely product-focused analytics tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Platinum tier)
🔒 Compliance & Security
💰 Pricing
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