OpenTable
The table is just the start.
Overview
OpenTable is a well-known platform for online restaurant reservations. For restaurants, including those within hotels, it provides a suite of tools to manage reservations, seating, and guest data. While its core focus is on reservations, its guest management features allow for the tracking of diner preferences and visit history, which can be used to foster loyalty and provide personalized service. It also has a points-based rewards program for diners.
✨ Key Features
- Online restaurant reservations
- Table management
- Guest database and profiles
- Marketing and promotional tools
- Diner rewards program
🎯 Key Differentiators
- Large network of diners
- Brand recognition and trust
- Comprehensive reservation and table management features
Unique Value: Provides restaurants with access to a vast network of diners and a powerful platform for managing reservations, which can be leveraged to build guest loyalty.
🎯 Use Cases (4)
✅ Best For
- Used by tens of thousands of restaurants worldwide for online reservations and table management.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Hotels looking for a loyalty program that covers room stays and other on-property amenities.
🏆 Alternatives
Offers a more reservation-focused solution compared to platforms that are primarily CRMs or loyalty program providers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
📊 Market Info
Customers: 60,000+
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