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🔧 Oracle Unity Customer Data Platform

Oracle Unity Customer Data Platform

Connect all your customer data to make every interaction matter.

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Overview

Oracle Unity Customer Data Platform is a customer data platform that brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. It's designed to help enterprises deliver personalized experiences across marketing, sales, and service.

✨ Key Features

  • Customer Data Unification
  • Real-time Data Ingestion and Activation
  • AI and Machine Learning
  • Audience Segmentation
  • Integration with Oracle Cloud CX
  • Data Governance

🎯 Key Differentiators

  • Deep integration with the Oracle Cloud CX suite
  • Real-time data processing and activation
  • Strong AI and machine learning capabilities

Unique Value: Provides a complete and unified view of the customer that is deeply integrated with Oracle's suite of CX applications.

🎯 Use Cases (4)

Customer 360 Personalized Marketing Cross-channel Orchestration Customer Intelligence

✅ Best For

  • Creating a unified customer view for businesses using Oracle Cloud CX
  • Powering personalized marketing campaigns with real-time data
  • Improving customer intelligence with AI-powered insights

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small and medium-sized businesses
  • Companies not invested in the Oracle ecosystem

🏆 Alternatives

Salesforce Data Cloud Adobe Real-Time CDP SAP Customer Data Platform Microsoft Dynamics 365 Customer Insights

Offers a more cohesive solution for existing Oracle customers compared to standalone CDPs.

💻 Platforms

Web API

🔌 Integrations

Oracle Eloqua Oracle Responsys Oracle Sales Oracle Service API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA ✓ FedRAMP

💰 Pricing

Contact for pricing

Free tier: NA

Visit Oracle Unity Customer Data Platform Website →