Punchh

The leader in loyalty, offer management, and customer engagement for restaurants and retailers.

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Overview

Punchh provides a comprehensive loyalty and engagement platform that helps brick-and-mortar businesses like restaurants, convenience stores, and health clubs to better understand and engage their customers. The platform uses artificial intelligence to deliver personalized offers and experiences, driving increased visit frequency, spend, and customer lifetime value. Punchh was acquired by PAR Technology.

✨ Key Features

  • AI-driven Loyalty Programs
  • Personalized Offers
  • Customer Segmentation
  • Online Ordering & Delivery Integration
  • Surveys & Feedback
  • Gamification

🎯 Key Differentiators

  • Strong focus on AI and machine learning for personalization and campaign optimization.
  • Deep integrations with a wide range of enterprise POS and ordering systems.
  • Proven scalability with major global brands.

Unique Value: Transforms transactional data into personalized customer relationships at scale, powered by AI.

🎯 Use Cases (4)

Increasing customer visit frequency Driving higher spend per visit Winning back lapsed customers Collecting customer feedback and reviews

✅ Best For

  • Restaurant chains (QSR, fast casual)
  • Convenience stores
  • Health and wellness clubs

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Pure-play eCommerce businesses
  • B2B companies

🏆 Alternatives

Paytronix Thanx SessionM

Offers more advanced AI-driven campaign orchestration and personalization compared to competitors.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Brink POS NCR Aloha Toast Olo Revel Systems POSitouch

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ PCI DSS

💰 Pricing

Contact for pricing
Visit Punchh Website →