Q-nomy Q-Flow

Optimizing the Patient Experience.

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Overview

Q-nomy's Q-Flow platform is a comprehensive solution for managing the patient journey, from arrival to departure. In an emergency department setting, it can be used to manage the check-in process, patient queuing for triage and treatment, and communication with patients and families in the waiting room. The system helps to organize patient flow, provide accurate wait time information, and gather data to optimize departmental processes.

✨ Key Features

  • Patient check-in and queuing system
  • Digital signage for waiting room management
  • Appointment scheduling and management
  • SMS and mobile notifications for patients
  • Business process management for routing patients
  • Performance analytics and dashboards

🎯 Key Differentiators

  • Comprehensive platform covering queuing, scheduling, and business process management
  • Highly scalable and customizable
  • Omnichannel communication capabilities (digital signage, SMS, mobile)

Unique Value: Brings order and transparency to the often chaotic ED waiting room and queuing process, improving the patient experience and providing managers with the tools to optimize patient flow.

🎯 Use Cases (4)

Managing patient queues and waiting rooms in the ED Improving communication with patients about wait times Streamlining the patient check-in and registration process Analyzing patient flow data to reduce bottlenecks

✅ Best For

  • Hospitals
  • Large clinics
  • Urgent care centers

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations that need a clinical documentation and order entry system.

🏆 Alternatives

Savience Lavi Industries ACF Technologies

Offers a more powerful and holistic patient journey management solution compared to simple check-in or queuing systems, with the ability to manage complex workflows and processes.

💻 Platforms

Web Kiosk Mobile

🔌 Integrations

EHR/EMR systems Patient Administration Systems (PAS) Digital signage hardware SMS gateways

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing
Visit Q-nomy Q-Flow Website →