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Salesforce for Nonprofits

The world's #1 AI CRM for nonprofits.

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Overview

Salesforce for Nonprofits leverages the core Salesforce CRM platform, tailored for the needs of nonprofit organizations. Through the Nonprofit Cloud and the Nonprofit Success Pack (NPSP), it provides a unified view of constituents, helping organizations manage relationships, fundraise more effectively, track program delivery and impact, and manage grants. It is a highly customizable and scalable solution.

✨ Key Features

  • Constituent Relationship Management (CRM)
  • Fundraising and donor management
  • Grantmaking and grants management
  • Program management and impact measurement
  • Marketing automation and engagement
  • Customizable reports and dashboards
  • Nonprofit Success Pack (NPSP) data model

🎯 Key Differentiators

  • Extreme customizability and scalability of the core Salesforce platform
  • Vast ecosystem of third-party apps on the AppExchange
  • Strong community support and availability of implementation partners

Unique Value: Provides a single, unified platform that can be customized to manage nearly every aspect of a nonprofit's operations, from fundraising and grantmaking to program management and marketing, creating a 360-degree view of their constituents and impact.

🎯 Use Cases (4)

Managing donor relationships and fundraising campaigns Tracking program participants and outcomes Administering a grants program from application to award Automating marketing communications to supporters

✅ Best For

  • Used by over 40,000 nonprofit organizations for a wide range of operational needs.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations needing a simple, out-of-the-box tool solely for community benefit expense tracking without CRM needs

🏆 Alternatives

Blackbaud Bonterra Microsoft Cloud for Nonprofit

Offers a much higher degree of customization and a broader ecosystem of integrated apps than most competitors, but may require more resources to implement and manage.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Thousands of apps on the Salesforce AppExchange

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premier Success Plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1/2/3 ✓ ISO 27001/27017/27018 ✓ PCI DSS ✓ HIPAA

💰 Pricing

Contact for pricing
Free Tier Available

✓ 30-day free trial

Free tier: Power of Us program offers 10 free subscriptions for eligible nonprofits

Visit Salesforce for Nonprofits Website →