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🔧 Salesforce Marketing Cloud for Nonprofits

Salesforce Marketing Cloud for Nonprofits

Engage supporters with personalized journeys.

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Overview

Salesforce Marketing Cloud for Nonprofits is a powerful, scalable platform designed for large organizations to manage complex marketing and communication strategies. It integrates deeply with the Salesforce Nonprofit Success Pack (NPSP), allowing for data-driven campaigns based on a complete view of each constituent. It enables personalized, multi-channel journeys across email, mobile, and social media.

✨ Key Features

  • Multi-Channel Journeys (Email, Mobile, Social)
  • Advanced Audience Segmentation
  • Personalization with Dynamic Content
  • Integration with Salesforce NPSP
  • Marketing Automation (Journey Builder)
  • Comprehensive Analytics and Reporting

🎯 Key Differentiators

  • Native integration with the Salesforce CRM and NPSP
  • Enterprise-grade scalability and security
  • Powerful multi-channel journey building capabilities

Unique Value: Provides a unified platform for marketing and fundraising, leveraging the deep constituent data within the Salesforce Nonprofit Success Pack.

🎯 Use Cases (4)

Building personalized welcome journeys for new donors Automating fundraising appeals based on donor history Managing large-scale, multi-channel advocacy campaigns Engaging with volunteers and program participants

✅ Best For

  • Large-scale, automated donor journeys
  • Multi-channel campaign management
  • Data-driven fundraising appeals

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small to medium-sized nonprofits with limited budgets and technical resources.

🏆 Alternatives

Blackbaud Luminate Online HubSpot Adobe Marketo Engage

Offers deeper, native integration with Salesforce CRM than any competitor, but comes with a higher price tag and greater complexity.

💻 Platforms

Web API

🔌 Integrations

Salesforce Nonprofit Success Pack (NPSP) Salesforce Sales Cloud Salesforce Service Cloud Third-party apps via AppExchange

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premier Success Plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA

💰 Pricing

$500.00/mo

Free tier: N/A

Visit Salesforce Marketing Cloud for Nonprofits Website →