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🔧 Salesforce Shield Platform Encryption

Salesforce Shield Platform Encryption

A trio of security tools to help you build a new level of trust, transparency, and governance into your business-critical apps.

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Overview

Salesforce Shield is a suite of security tools that includes Platform Encryption, Event Monitoring, and Field Audit Trail. Platform Encryption allows you to natively encrypt a wide range of standard and custom fields, files, and attachments at rest, while maintaining critical app functionality. It also allows you to manage the encryption key lifecycle.

✨ Key Features

  • Native encryption of data at rest
  • Bring Your Own Key (BYOK) capability
  • Key lifecycle management (generation, rotation, destruction)
  • Support for standard fields, custom fields, files, and attachments
  • Maintains application functionality like search and validation rules

🎯 Key Differentiators

  • Native integration with the Salesforce platform
  • Preserves critical application functionality on encrypted data
  • Comprehensive security suite (encryption, monitoring, audit)

Unique Value: Provides a powerful, native way to encrypt sensitive data in Salesforce without breaking business-critical functionality, while giving customers control over their encryption keys.

🎯 Use Cases (4)

Protecting sensitive customer data (PII, PHI, financial data) Meeting industry-specific compliance requirements (e.g., HIPAA, PCI DSS) Adding a layer of defense against data exfiltration Controlling the lifecycle of encryption keys for Salesforce data

✅ Best For

  • Encrypting sensitive fields in the Account and Contact objects
  • Using a customer-supplied key to meet data residency or control requirements

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations not using the Salesforce platform

🏆 Alternatives

Third-party encryption gateway vendors (e.g., CipherCloud, Thales)

Far simpler and more effective than third-party encryption gateways, which can be complex and break Salesforce functionality.

💻 Platforms

Web API

🔌 Integrations

Salesforce Platform Any key management service that can generate a key for BYOK

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premier, Signature tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ PCI DSS ✓ FedRAMP

💰 Pricing

Contact for pricing

✓ 30-day free trial

Visit Salesforce Shield Platform Encryption Website →