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ScreenConnect

Remote Support & Access Solutions.

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Overview

ConnectWise ScreenConnect (formerly ConnectWise Control) is a self-hosted remote support, access, and meeting solution. It allows IT professionals to remotely view and control desktops, servers, and mobile devices. ScreenConnect is known for its speed, security, and customization options. It is a popular choice for MSPs, IT departments, and individual technicians who need a reliable and secure remote access solution.

✨ Key Features

  • Remote Support
  • Remote Access
  • Remote Meetings
  • Self-hosted and Cloud options
  • Customization and Branding

🎯 Key Differentiators

  • Self-hosting option for greater control and security
  • Fast and reliable performance
  • Extensive customization and branding capabilities

Unique Value: Provides a secure, reliable, and highly customizable remote access solution that gives you full control over your data and infrastructure.

🎯 Use Cases (4)

MSP Remote Support IT Help Desk Remote Work Unattended Remote Access

🏆 Alternatives

TeamViewer AnyDesk LogMeIn Rescue

Offers a more flexible and cost-effective remote access solution compared to purely cloud-based services, especially for larger teams.

💻 Platforms

Web Desktop iOS Android API

🔌 Integrations

ConnectWise Automate ConnectWise Manage IT Glue Zendesk Freshdesk

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ GDPR ✓ HIPAA

💰 Pricing

$24.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: 1 user, 3 access agents.

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