ServiceNow
The intelligent platform for end-to-end digital transformation.
Overview
ServiceNow's IT Operations Management (ITOM) solution provides a comprehensive set of AIOps capabilities to help you gain visibility, prevent service outages, and maximize operational agility. It helps you to move from a reactive to a proactive IT operations model.
✨ Key Features
- Service Mapping
- Event Management
- Operational Intelligence
- Cloud Management
🎯 Key Differentiators
- Single platform architecture for cross-departmental workflows
- Highly customizable and extensible platform (Now Platform)
- Market leader in IT Service Management (ITSM)
Unique Value: ServiceNow connects the enterprise by automating workflows across IT, HR, and customer service on a single, intelligent platform.
🎯 Use Cases (4)
🏆 Alternatives
Unlike HRIS systems that focus only on the employee record, ServiceNow focuses on the service experience and workflows that connect HR to the rest of the business.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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