Statuspage

Build trust with every incident.

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Overview

Statuspage, an Atlassian product, allows companies to create a hosted status page to communicate the status of their services. It helps reduce support tickets during downtime by keeping customers informed through real-time updates on incidents, scheduled maintenance, and overall system status. It supports third-party component statuses and offers various notification options.

✨ Key Features

  • Public and private status pages
  • Incident and maintenance communication
  • Subscriber notifications (Email, SMS)
  • Component status display
  • Third-party component statuses
  • Custom branding
  • Incident templates
  • API access

🎯 Key Differentiators

  • Deep integration with the Atlassian ecosystem (Jira, Opsgenie).
  • Strong enterprise features and security.
  • Established market leader with a large customer base.

Unique Value: Provides a reliable and scalable way to communicate downtime and incidents, deeply integrated with the Atlassian suite for seamless incident management workflows.

🎯 Use Cases (4)

Incident communication Scheduled maintenance notifications Uptime reporting Reducing support tickets during outages

✅ Best For

  • Publicly communicating service disruptions for SaaS companies.
  • Providing internal status updates for large organizations.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Complex workflow automation beyond status communication.

🏆 Alternatives

Status.io Instatus Better Stack

Offers more robust enterprise features and better integration with development tools compared to smaller competitors.

💻 Platforms

Web API

🔌 Integrations

Jira Service Management Slack Opsgenie Datadog New Relic Pingdom VictorOps PagerDuty Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO/IEC 27001 ✓ ISO/IEC 27018 ✓ Cloud Security Alliance (CSA) STAR

💰 Pricing

$29.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: 100 subscribers, 25 components, 2 team members, Email notifications

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