Textline
The most secure business texting platform.
Overview
Textline provides a secure and compliant platform for businesses, including healthcare providers, to communicate with customers via SMS. It features a shared team inbox, automation tools, and robust security measures like SOC 2 certification and HIPAA compliance, allowing for efficient and safe patient communication.
✨ Key Features
- HIPAA-Compliant Texting
- SOC 2 Certified
- Shared Team Inbox
- Automations & Scheduled Messages
- Message Templates (Shortcuts)
- Internal Team Notes (Whispers)
- Surveys & Analytics
- Webchat-to-SMS
🎯 Key Differentiators
- Strong emphasis on security and compliance (SOC 2, HIPAA)
- User-friendly interface for team collaboration
- Robust set of features for business texting workflows
Unique Value: Provides a highly secure, HIPAA-compliant platform for therapists to leverage the convenience of text messaging without compromising client privacy.
🎯 Use Cases (4)
✅ Best For
- HIPAA-compliant patient texting for clinics
- Customer support via SMS for various industries
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Practices needing integrated telehealth video or fax
🏆 Alternatives
Compared to general business texting apps, Textline's specific focus on HIPAA compliance and security features makes it a more reliable choice for healthcare applications.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
🔄 Similar Tools in HIPAA-Compliant Messaging
TigerConnect
A secure clinical communication and collaboration platform for healthcare teams....
Spruce Health
An all-in-one communication platform for healthcare providers....
Luma Health
A patient engagement platform designed to automate and orchestrate the patient journey....
Emitrr
An all-in-one customer engagement and communication platform with a focus on automation....
Solutionreach
A patient engagement and communication platform that automates interactions....
Updox
A healthcare communication platform offering telehealth, secure text, and eFax....