UserVoice
Product feedback management software for growing businesses.
Overview
UserVoice provides a centralized platform for companies to gather and analyze feedback from their most engaged customers. It allows users to submit ideas, vote on existing suggestions, and provide feedback on product roadmaps. This process naturally identifies a company's most passionate users and potential advocates—those who care enough to provide detailed feedback. By giving these customers a voice and showing that their feedback is valued, companies can strengthen relationships and turn them into powerful advocates for the brand.
✨ Key Features
- Feedback Portals and Forums
- In-App Feedback Widgets
- Product Roadmapping Tools
- Customer Segmentation and Analysis
- Internal Status Updates and Communication
- Moderation Tools
🎯 Key Differentiators
- Enterprise-grade security and scalability.
- Advanced analytics and user segmentation.
- Strong capabilities for managing internal and external feedback.
Unique Value: Provides a scalable, enterprise-ready platform to centralize all product feedback and turn it into actionable product intelligence.
🎯 Use Cases (4)
✅ Best For
- Managing product feedback for B2B SaaS companies
- Prioritizing feature development based on customer demand
- Communicating product roadmap updates to customers
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Running a sales reference or referral program
- General customer support or ticketing
🏆 Alternatives
More focused on enterprise needs with advanced security and analytics compared to more SMB-focused tools like Canny.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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