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Veeva Medical CRM

Drive High-Impact Scientific Exchange

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Overview

Veeva Medical CRM is designed specifically for medical science liaisons (MSLs) and medical affairs professionals to manage relationships with key opinion leaders (KOLs) and other stakeholders. It provides a unified platform for planning and executing scientific engagements, sharing compliant content, and gathering insights from the field. The system is built on the Veeva Vault platform, ensuring a single source of truth for customer data across medical and commercial teams.

✨ Key Features

  • KOL and Stakeholder Management
  • Scientific Engagement Planning and Execution
  • Content Sharing and Management
  • Medical Insights Capture
  • Territory and Account Planning
  • Offline Functionality
  • Integration with Veeva Vault

🎯 Key Differentiators

  • Deeply integrated with the Veeva Vault platform for a unified life sciences ecosystem
  • Industry-specific design for medical affairs workflows
  • Strong compliance and regulatory features

Unique Value: Provides a single, unified solution for medical affairs to manage stakeholder relationships, content, and insights in a compliant manner, deeply integrated with other commercial and R&D functions on the Veeva platform.

🎯 Use Cases (4)

KOL relationship management Planning and tracking scientific engagements Disseminating scientific information Gathering and analyzing medical insights

✅ Best For

  • Improving KOL engagement
  • Ensuring compliant content sharing
  • Increasing MSL efficiency

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations without a dedicated field medical team

🏆 Alternatives

IQVIA OCE Salesforce Health Cloud Indegene Omnipresence

Offers a more specialized and integrated solution for medical affairs compared to general-purpose CRMs, with a strong focus on life sciences compliance.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Veeva Vault Veeva Link Veeva OpenData Salesforce.com Microsoft Office 365

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ 21 CFR Part 11 ✓ GxP

💰 Pricing

Contact for pricing

Free tier: NA

Visit Veeva Medical CRM Website →