SMB Customer Success
Compare 20 smb customer success tools to find the right one for your needs
🔧 Tools
Compare and find the best smb customer success for your needs
EverAfter
A platform for creating shared, customer-facing hubs for onboarding, QBRs, and renewals.
Onboard.io
A modern customer onboarding platform to streamline implementation and accelerate time-to-value.
Akita
A customer success platform that helps SaaS businesses fight churn, increase expansion, and manage customers at scale.
ChurnZero
A Customer Success platform for subscription businesses to combat churn and drive growth.
Custify
Customer success software that helps B2B SaaS businesses reduce churn and increase lifetime value.
Rocketlane
A purpose-built platform for managing and streamlining customer onboarding and implementation projects.
Brightback
A specialized platform, now part of Chargebee, for automating churn deflection and customer retention at the point of cancel.
Vitally
A customer success platform that combines customer data, team collaboration, and automation.
Catalyst
A customer growth platform designed to centralize data and drive retention and expansion.
Planhat
A flexible and data-driven customer platform designed to give insights, manage workflow and drive customer success.
ClientSuccess
A customer success platform focused on providing a simple, yet powerful solution for managing customer relationships.
SmartKarrot
An AI-powered customer success platform that helps businesses with customer onboarding, adoption, and retention.
CustomerSuccessBox
An AI-powered customer success platform focused on driving product adoption, retention, and upsells.
UserGuiding
A no-code platform for building in-app user onboarding experiences and improving product adoption.
Strikedeck
A customer success platform acquired by Medallia, focused on managing the customer journey and automating engagement.
Gainsight
An industry-leading platform for customer success, product experience, and community engagement.
Totango
A flexible and modular customer success platform that adapts to your business needs.
Natero
A customer success platform that uses data science and machine learning to help B2B SaaS companies maximize customer lifetime value.
Bolstra
A customer success platform focused on codifying and automating the customer journey.
Hook
An AI-native platform that automates customer success workflows using generative AI.