Customer Success Platforms
Compare 117 customer success platforms tools to find the right one for your needs
📂 Subcategories
🔧 Tools
Compare and find the best customer success platforms for your needs
Cast.app
A platform that provides AI-powered digital customer success managers to engage customers at scale.
Matik
A specialized tool for automating the creation of QBRs and other customer presentations.
Matik
A tool that automates the creation of personalized, data-driven presentations like QBRs for customer success teams.
Matik
A tool for automating personalized presentations for QBRs.
EverAfter
A platform for creating shared, customer-facing hubs for onboarding, QBRs, and renewals.
ChurnZero
A customer success platform for subscription businesses to fight churn and expand revenue.
Cast.app
A workspace for customer success managers to prepare for meetings, manage follow-ups, and collaborate.
Cast.app
An AI-powered platform for scaling customer success.
EverAfter
A platform for creating shared, customer-facing hubs for onboarding and collaboration.
EverAfter
A platform for creating shared, customer-facing hubs for onboarding, renewals, and QBRs.
Onboard.io
A modern customer onboarding platform to streamline implementation and accelerate time-to-value.
Zapier
A workflow automation tool that connects web apps to automate repetitive tasks.
Matik
A tool that automates the creation of personalized, data-driven presentations like QBRs.
EverAfter
A platform for creating shared, customer-facing hubs for onboarding and collaboration.
Akita
A customer success platform that helps SaaS businesses fight churn, increase expansion, and manage customers at scale.
EverAfter
A platform for creating shared customer-facing hubs.
ChurnZero
A customer success platform for subscription businesses to fight churn and expand revenue.
Custify
An intuitive customer success platform for B2B SaaS to reduce churn and increase LTV.
Hook
A CS platform that uses AI to predict customer behavior and automate workflows.
Hook
A platform for identifying and acting on expansion opportunities.
ChurnZero
A customer success platform designed for subscription businesses to fight churn.
Custify
An intuitive customer success platform designed to help B2B SaaS companies reduce churn and increase lifetime value.
ChurnZero
A Customer Success platform for subscription businesses to combat churn and drive growth.
Vitally
A modern customer success platform focused on productivity, collaboration, and AI.
Custify
A platform designed to help B2B SaaS companies reduce churn and increase customer lifetime value.
ChurnZero
A real-time customer success platform focused on helping subscription businesses fight churn.
CustomerSuccessBox
An AI-powered customer success platform for B2B SaaS to manage onboarding, retention, and upsells.
Custify
Customer success software that helps B2B SaaS businesses reduce churn and increase lifetime value.
ChurnZero
A platform focused on fighting customer churn.
ClientSuccess
Customer success software focused on managing the entire customer lifecycle.
Brightback
A tool that helps subscription businesses automate churn deflection and customer retention.
Vitally
A modern, integration-first customer success platform designed for speed and efficiency.
Rocketlane
A purpose-built platform for managing and streamlining customer onboarding and implementation projects.
Zapier
A leading workflow automation platform.
Vitally
A modern and flexible customer success platform with a focus on automation, productivity, and data integration.
Planhat
A flexible and data-driven customer platform for success, sales, and service.
Churn360
A data-driven customer success platform for SaaS businesses to reduce churn.
Custify
An intuitive and fast-to-implement CS platform for startups and SMBs.
Brightback
A specialized platform, now part of Chargebee, for automating churn deflection and customer retention at the point of cancel.
Vitally
A customer success platform focused on data and automation.
Catalyst
A platform designed to help CS and Sales teams collaborate to drive customer growth and retention.
SmartKarrot
An AI-driven customer success platform for managing customer journeys and automation.
CustomerSuccessBox
An outcome-driven customer success platform for B2B SaaS.
Workato
An enterprise-grade integration and automation platform.
Catalyst
A platform designed to help Customer Success teams integrate data and manage customer journeys.
Planhat
A flexible and data-driven customer platform designed for visibility and collaboration across the customer lifecycle.
Vitally
A customer success platform that combines customer data, team collaboration, and automation.
WalkMe
A digital adoption platform that simplifies user experiences on any software or website.
SmartKarrot
A customer success platform focused on operationalizing and scaling CS operations.
Custify
A platform designed to help B2B SaaS businesses reduce churn.
ClientSuccess
A customer success platform focused on managing the entire customer lifecycle.
ClientSuccess
A customer success platform focused on providing a simple, relationship-first approach for startups and SMBs.
Catalyst
A customer growth platform designed to centralize data and drive retention and expansion.
Gainsight
Enterprise-grade platform for customer success, product experience, and community engagement.
UserGuiding
A no-code user onboarding platform to create interactive product tours and guides.
Planhat
A flexible platform for customer success, onboarding, and experience.
Whatfix
A leading Digital Adoption Platform (DAP) that provides in-app guidance and analytics for enterprise applications.
Planhat
A flexible and data-driven customer platform designed to give insights, manage workflow and drive customer success.
Catalyst
An intuitive and flexible customer success platform.
Totango
A flexible and modular customer success platform that adapts to your business needs.
Akita
A customer success management platform geared towards SaaS businesses and startups.
ZapScale
An AI-powered CS platform focused on predicting churn and identifying growth opportunities.
Arrows
A platform focused on creating collaborative action plans for customer onboarding.
Involve.ai
An AI-driven platform that provides early warnings and recommendations for CS teams.
Velaris
An intuitive CS platform focused on tracking health, managing renewals, and collaboration.
SmartKarrot
An AI-driven platform for customer success, onboarding, and product adoption.
CustomerSuccessBox
A platform focused on improving user onboarding, product adoption, and customer retention.
Whatfix
A platform that provides in-app guidance and performance support for web applications.
Involve.ai
An AI-driven platform that provides early warnings for churn and opportunities for growth.
Catalyst
An intuitive platform that helps CS teams reduce churn and increase product adoption. (Acquired by Totango).
ClientSuccess
A straightforward customer success platform for managing the entire customer lifecycle.
Planhat
A flexible and data-driven customer platform designed for visibility and collaboration.
Whatfix
A digital adoption platform (DAP) that helps users adopt software and provides in-app guidance and support.
Appcues
A platform for building beautiful in-app experiences that drive user activation and adoption.
SmartKarrot
An intelligence-driven customer success platform that combines workflows, analytics, and automation.
Involve.ai
An AI-driven platform that provides early warnings and actionable insights to reduce churn and grow revenue.
UserGuiding
A no-code platform for creating in-app user onboarding experiences like guides, tooltips, and checklists.
ClientSuccess
A customer success platform focused on providing a simple, yet powerful solution for managing customer relationships.
SmartKarrot
An AI-powered customer success platform that helps businesses with customer onboarding, adoption, and retention.
CustomerSuccessBox
An AI-powered customer success platform focused on driving product adoption, retention, and upsells.
UserGuiding
A no-code platform for building in-app user onboarding experiences and improving product adoption.
ClientSuccess
A customer success platform focused on CSM productivity.
Planhat
A flexible platform for customer success and beyond.
SmartKarrot
An AI-driven platform for customer success and growth.
CustomerSuccessBox
A platform focused on driving MRR growth for B2B SaaS.
Amity
A customer success platform with a focus on smart automation.
Vitally
A customer success platform that unifies data and provides tools for proactive engagement.
Pendo
A platform for product analytics, in-app guidance, and user feedback.
Freshworks Customer Success
A customer success solution from Freshworks to manage health, reduce churn, and increase advocacy.
Pendo
A product experience platform that provides user insights, guidance, and communication tools.
UserIQ
A platform that combines customer health, user analytics, and in-app engagement.
Freshworks Customer Success
A CS platform from Freshworks for managing health, tasks, and product usage.
Strikedeck
A customer success platform, now part of Medallia, that combines CS insights with customer experience (CX) data.
Pendo
A product experience platform that combines product analytics, in-app guidance, and user feedback.
Strikedeck
A customer success platform acquired by Medallia, focused on managing the customer journey and automating engagement.
UserIQ
A platform combining user intelligence and engagement.
Strikedeck
A customer success platform now part of Medallia.
Gainsight
A platform for customer success, product experience, and community engagement.
Totango
A flexible customer success platform that allows businesses to build custom workflows.
Gainsight
An enterprise-grade platform for managing customer success, product experience, and community engagement.
Totango
A flexible and modular customer success platform that adapts to your business needs.
HubSpot Service Hub
An all-in-one customer service platform that includes many customer success functionalities.
Gainsight
A leading customer success platform for enterprises to reduce churn, increase upsells, and drive customer advocacy.
Totango
A flexible and modular customer success platform that adapts to your business needs.
Bolstra
A customer success platform focused on simplifying workflows and codifying the customer journey.
Gainsight
An industry-leading platform for customer success, product experience, and community engagement.
Totango
A flexible and modular customer success platform that adapts to your business needs.
Natero
A customer success platform that uses data science and machine learning to help B2B SaaS companies maximize customer lifetime value.
Gainsight
A leading customer success and product experience platform.
Totango
A flexible and modular customer success platform.
Natero
A customer success platform now part of Freshworks.
Salesforce Service Cloud
A comprehensive customer service and engagement platform built on the Salesforce CRM.
Salesforce Customer 360
A comprehensive platform that connects sales, service, marketing, and commerce.
Bolstra
A customer success platform focused on codifying and automating the customer journey.
Hook
A newer customer success platform focused on proactive engagement and data-driven insights.
Cast.app
An AI-powered platform that provides dedicated AI CSMs to engage customers directly and at scale.
Hook
An AI-native platform that automates customer success workflows using generative AI.